Thanks for emailing us!
I am Albie and Elizabeta’s fabulous virtual assistant.
Im here to manage their overflow of emails to help them keep up. 
Albie and Elizabeta are going to be out of the office for a few days
as they are on vacation 
In the meanwhile, I’m here to guide you in the right direction.
However, I do not have the full experience required to answer all queries.
I will do my best to help you and if this issue falls outside of my pay grade
I will request a direct response from Albie and Elizabeta as soon
as they return from paradise. 
Bye for now.
